Examinando por Materia "Comportamiento organizacional"

Mostrando 1 - 7 de 7

Acceso Abierto
Análisis y evaluación de la inteligencia emocional como moderador de la relación entre el liderazgo ético y el compromiso organizacional en empleados del sector público peruano
(Universidad ESAN, 2019) Barrenechea Galarza, Nataly Georgina Gaddy; Cordova Bravo, Denisse Selene; Loyola Del Castillo, Yuliana
La presente tesis busco analizar el efecto moderador de la Inteligencia Emocional del empleado en la relación entre la percepción del Liderazgo Ético del jefe y las tres dimensiones del Compromiso Organizacional (Afectivo, Normativo y de Continuidad) en empleados del Sector Público peruano, abarcando más de cincuenta (50) entidades a nivel Nacional. La investigación se centró en el sector público, debido a que de la revisión de la literatura se determinó que existen pocas investigaciones que integren los conceptos propuestos y en el citado sector; adicionalmente, el panorama político latinoamericano se ha visto convulsionado por el escándalo de corrupción del caso Odebretch y otros, es por eso que el estudio del Liderazgo Ético resulta relevante y sobre todo estudiar la influencia que tiene en uno de los resultados conductuales más importantes como lo es el Compromiso Organizacional. Si bien de la revisión de investigaciones, demostró relación entre los conceptos, no sucedió de forma integral, ni en todas sus dimensiones; nuestra investigación demostró que la Inteligencia Emocional modera la relación entre Liderazgo Ético y Compromiso Organizacional en su dimensión afectiva. Es importante continuar con las investigaciones en este campo, sugiriendo se realice un muestro de tipo probabilístico y la integración de la Inteligencia Emocional del jefe para evaluar la influencia de esta variable.
Acceso Abierto
El compromiso organizacional como mediador de la relación entre percepción del soporte organizacional e Intención de renuncia en el sector público
(Universidad ESAN, 2020) Cabrera Armas, Carmen; Medina Sanchez, Gina Marilyn; Condori Aguilar, María del Pilar
Las Instituciones públicas vienen impulsando procesos de reformas laborales con el fin de modernizar su administración, los cuales se encuentran centrados principalmente en mejoras de sus procesos por lo que se hace necesario que su enfoque se encuentre dirigidos a mejorar las condiciones laborales de sus servidores. Esta investigación se realizó en diferentes Instituciones Públicas, siendo la muestra tomada en dos tiempos: Antes y durante la declaración del estado de emergencia a causa del SARS-CoV-2. En ese sentido, nuestro estudio busca determinar si la variable Compromiso Organizacional media la relación entre Percepción del Soporte Organizacional e Intención de Renuncia considerando como variables control el tipo de contrato, la edad y el contexto de la muestra. Los resultados de la investigación muestran que existe relación negativa entre las variables Compromiso Organizacional e Intención de Renuncia y entre las variables Percepción del Soporte Organizacional e Intención de Renuncia; además de una mediación parcial de la variable Compromiso Organizacional en la relación entre Percepción del Soporte Organizacional e Intención de Renuncia.
Acceso Abierto
Conductas elegidas o forzadas a elegir: normas y valores asumidos por los ejecutivos
(Universidad Politécnica Salesiana, 2023-04-01) Reynoso Espinoza, Deivit Wilfredo; Arbaiza Fermini, Lydia
This research describes some of the values and norms that business executives use to choose their behaviors in work, social and family environments. Using qualitative methodology, data collection was conducted with the support of the projective technique called “life history”. The coding and analysis of the applied technique allowed the reporting of norms and values that are in use by executives. Fifty-three executives from companies from different sectors participated in this research. The analyzes show that the executives follow and align their behaviors to norms and values that demonstrate their memberships with the groups. These guidelines have positive and, in others, negative effects for themselves, their family, their co-workers and their friends. Among the first, it stands out that executives seek to demonstrate and demand the profitable use of time, achieve their development and growth of the organization, and achieve leadership positions. Frames of reference for their behaviors with non-positive or ambiguous effects are also observed. Among these, it is shown that executives present as norms and values being willing to sacrifice their family time for the company’s objectives, tolerating conditions of mistreatment and mistreatment, and staying on the sidelines or getting involved as little as possible with the people with whom they work. In this study we describe some NV that are follow by the executives as they ́ve as their own and determining to demonstrate their membership to the group. This demanding nature makes them rationalize and transfer the responsibility for the consequences of their behaviors abroad.
Acceso Abierto
Hierarchical distance and employees' commitment as conditioning of team-based work in the Spanish public sector
(Wiley, 2021-05-28) Triguero-Sánchez, Rafael; Peña-Vinces, Jesús; Guillén, Jorge
Team-based work (TBW) plays a crucial role in the success and quality of public services. In the context of the Spanish public sector, our study evaluates if a low level of hierarchical distance (HD) in public organizations condition the public employees’ commitment (EC) as well as TBW, assessed in terms of participation and consensus among team members. Simultaneously, we evaluated to what extent EC help to enhance TBW. Employing a sample of 213 government organizations from the south of Spain through a model of structural equations, we were able to answer the above questions. Our results revealed that team-based work functions more successfully within public organizations where there exists little verticality in their structures, norms, values and rules – in simplest terms, where there is minimal organizational HD. Such results also suggest that although regulations exist in the Spanish public sector, should public organizations attempt to be less vertical and more horizontal, they would perhaps have public servants that were more committed to their organizations. As a result, servants view the organization as their own and remain loyal. Finally, from an academic perspective, this study could be one of few to research and evaluate the hierarchical role and employees’ commitment to the functioning of public employees based on participation and consensus in their work teams.
Acceso Abierto
El marketing interno de Airbnb y su influencia en el compromiso afectivo organizacional de los hosts de Airbnb en Cusco
(Universidad ESAN, 2021) Ganvini Zárate, Andrea Isabella
El presente estudio tiene como objetivo principal demostrar si existe una relación de influencia entre la visión, desarrollo y recompensa del marketing interno de Airbnb y el compromiso afectivo organizacional de los anfitriones de Airbnb en la ciudad de Cusco. El tipo de investigación es cuantitativo y el alcance de tipo explicativo. El diseño es no experimental y de corte transversal. Para ello, se realizó una revisión de literatura identificando antecedentes y una base de conocimiento sobre las variables de estudio. Se llevó a cabo una encuesta basada en el Instrumento de marketing interno de Money y Foreman y el Instrumento de compromiso organizacional de Meyer y Allen y fue empleada en los hosts de Airbnb de la ciudad de Cusco. Con ello, se pudo obtener conclusiones de tipo descriptivo, se comprobó fiabilidad, se realizó un análisis factorial y se validó el modelo. Finalmente, se aceptaron las hipótesis planteadas: se comprobó una relación de influencia entre la visión y el compromiso afectivo organizacional; se comprobó una relación de influencia entre la recompensa y el compromiso afectivo organizacional y, por último, se comprobó la relación de influencia entre el desarrollo y el compromiso afectivo organizacional de los hosts de Airbnb en Cusco.
Acceso Abierto
Neuroeconomics in cooperatives: hierarchy of emotional patterns in the collective decision-making process for sustainable development
(MDPI, 2022-06-15) Zúñiga Aguilar, Isaac
The goal of this study is to determine the level of adaptation of agro-industrial cooperatives of small producers of alternative crops, and it considers the hierarchy of patterns to evaluate their systemic responses to accelerated change following the COVID-19 pandemic by evaluating the risk of their structures adapting to the digital environment. With a total of (n = 90) volunteer responders, the study is experimental, transactional, descriptive, and correlational, with a control group (CENFROCAFE) and an experimental group (ACEPAT) (24 producer partners, 14 producer managers, and 7 employees for each cooperative). In Step 1 (SOFT aspect), it measures the organizational memory (OM) of Y0 = 0.32 in the (control group) and Y1 = 0.59 in the (experimental group) by measuring hidden plots in the formal and informal interrelations of its members with the correlation of the holistic competencies of innovation. In Stage 2 (HARD aspect), the impact of the digital operational risk (DOR) is measured in the adaptation of the organization structure, which results in the control group with a Digital Operational Risk (DOR) = (3.4), which is “High” and greater than the experimental group with DOR = (3.3), which is “Moderate”. In conclusion, Hypothesis 1 is met with a greater adaptation of the experimental group, greater organizational memory, and lower digital operational risk, which reflects that the memory of the organization would reflect the temporal memories of the human brains of its members, and that, in the same way, its behavior could be predicted linearly.
Solo Metadatos
Persona ética y organización: hacia un nuevo paradigma organizacional
(Universidad ESAN. ESAN Ediciones, 2005-12-30) Rodríguez, Alfredo; Aguilera, Juan Carlos
In many corporations, the importance of ethics does not go further than just good intentions. Philosopher Josef Pieper warned about this situation when he wrote about prudence, a virtue that is at the basis of outstanding management and thus, also of company ethics and corporate social responsibility, an issue included in the problem as there are many ways to understand its significance. However, before any consideration on the importance of company–social relationships or on the values and moral actions of organizations, we must bear in mind that the type of corporation depends on the type of individual we represent in our minds. Without an anthropological vision it is not possible to ascertain the actions of people in the corporation or their attitudes towards its goals. Our work will try to contribute a proposal in which the corporation is explained and organized from the point of view of the people.