Browsing by Subject "Absenteeism"
Now showing items 1-2 of 2
Effects of people-oriented leadership and subordinate employability on call center withdrawal behaviors (
Colegio Oficial de la Psicología de Madrid, 2018-04-01 )Call-center employees are prone to lateness, absenteeism, and turnover because their jobs are low-wage, low-skill, and provoke high levels of stress. Thus, considerate supervisors achieve from them better performance and ...acceso abierto
Universidad ESAN. ESAN Ediciones, 2017-11-06 )Purpose – Call centers generate stress and absenteeism in staff and the literature suggests that peopleoriented leadership is the right way of supervision for such a situation. This study compared its effects versus those ...acceso abierto