Now showing items 1-20 of 271

    • 10 years of service quality measurement: reviewing the use of the servqual instrument 

      Nyeck, Simon; Morales, Miguel; Ladhari, Riadh; Pons, Frank ( Universidad ESAN. ESAN Ediciones, 2002-12-01 )
      In 1988, Parasuraman, Zeithaml, and Berry developed an instrument to measure the quality of service. Since that date, this instrument has been used in numerous studies on different industries and in different countries, ...
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    • Un acercamiento al concepto de cultura 

      Podestá C., Paola ( Universidad ESAN. ESAN Ediciones, 2006-12-30 )
      The following article, derived from a research conducted in an organization that belongs to the airline industry, intends to approach the concept of Culture from two theoretical viewpoints, and propose a possibility of ...
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    • La administración del desarrollo sostenible en el contexto de la economía social de mercado 

      Vera, José Carlos ( Universidad ESAN. ESAN Ediciones, 2007-12-30 )
      The theory of market social economy appears neatly when dealing with environmental conservation and the search for the wellbeing of the underprivileged. These concepts have been used in various countries and today it is ...
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    • Adopción e implementación del comercio electrónico por empresas medianas en el Perú: un estudio de casos 

      Yamakawa, Peter; Serida, Jaime ( Universidad ESAN. ESAN Ediciones, 2002-12-01 )
      This paper examines the factors associated with the adoption of electronic commerce and the relationship between these factors and the degree of implementation of this technology in medium-sized companies in Peru. It does ...
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    • Adoption determinants of the International Accounting Standards IAS/IFRS by the developing countries 

      Zehri, Fatma; Chouaibi, Jamel ( Universidad ESAN. ESAN Ediciones, 2013-12-30 )
      This paper’s main objective is to identify certain explanatory factors that likely clarify the choice of applying IAS/IFRS adopted by developing countries (DCs) up until the year 2008. Based on a sample consisting of 74 ...
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    • ADR effects on domestic Latin American financial market 

      Mendiola Cabrera, Alfredo ( Universidad ESAN. ESAN Ediciones, 2010-06-30 )
      The purpose of this paper is to revisit and extend previous research work that examines the ADR-listing effects on the trading process of all the domestically-listed stocks in the main Latin American exchanges. The most ...
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    • Agencia moral de la empresa: el aporte del análisis causal aristotélico 

      Preziosa, María Marta ( Universidad ESAN. ESAN Ediciones, 2006-12-30 )
      The initial question about the ontological status of the corporation precedes the question about its moral status. The Aristotelian causes are constitutive principles of reality that infl uence each other reciprocally and ...
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    • Agency costs and the size discount: evidence from acquisitions 

      Offenberg, David ( Universidad ESAN. ESAN Ediciones, 2010-12-30 )
      Many scholars have found a negative relationship between a firm’s size and its value, as measured by Tobin’s q. This result is called the size discount. There are hypotheses about why the size discount exists, but none ...
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    • Aid allocation, selectivity, and the quality of governance 

      In’airat, Mohammad ( Universidad ESAN. ESAN Ediciones, 2014-06-30 )
      The introduction of good governance in the economic growth and development agenda in the last two decades, along with the failure of aid conditionality to produce positive growth results, motivated ex-post selectivity ...
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    • An alternative formula for the constant growth model 

      Forsyth, Juan A. ( Universidad ESAN. ESAN Ediciones, 2019-12-01 )
      Purpose – The traditional one-stage constant growth formula has two main underlying assumptions: a company will be able to maintain its competitive advantage for completed investments in perpetuity and each year in the ...
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    • Ambiente y TLC: el pacto de gobernabilidad 

      Rosell, Mónica ( Universidad ESAN. ESAN Ediciones, 2007-12-30 )
      This paper aims at providing, from a sustainable development perspective, an idea about the direction our country will take once the US-Peru FTA is enforced, regarding particularly the environmental, trade and investment ...
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    • Analysing the impact of a business intelligence system and new conceptualizations of system use 

      Gonzales, Rolando; Wareham, Jonathan ( Universidad ESAN. ESAN Ediciones, 2019-12-01 )
      Purpose – In this study three models were empirically compared the DeLone and McLean model the Seddon model and the Modified Seddon model by measuring the impact of a business intelligence system (BIS) in companies in Peru. ...
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    • Análisis comparativo de la competitividad de las economías del Perú y Chile en un enfoque global 

      Peña-Vinces, Jesús C. ( Universidad ESAN. ESAN Ediciones, 2009-12-30 )
      Small economies, such as the Peruvian and Chilean, are immersed in the global arena of emergent economies, so evaluating them from a home based point of view (Porter, 1990) would be limited and of little use. This fact ...
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    • Análisis de comportamiento caótico en variables de la cadena de suministro 

      Ramírez, Sergio A.; Peña, Gloria E. ( Universidad ESAN. ESAN Ediciones, 2011-12-30 )
      In this article we develop a supply chain model of four levels through the utilization of system dynamics with Ithink® and Mathlab® softwares to analyze data. The supply chain is studied from the chaos theory perspective, ...
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    • Análisis de las características de las incubadoras de empresas en Colombia: un estudio de casos 

      Peña-Vinces, Jesús C.; Bravo, Saulo; Álvarez, Félix A.; Pineda Duván A. ( Universidad ESAN. ESAN Ediciones, 2011-06-30 )
      Based on the research methodology of case study, in this article we analyze the main characteristics that condition business’s survival of four business’s incubators in Colombia (Bucaramanga, Créame, Parquesoft and Gestando). ...
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    • Análisis integral de los flujos comerciales entre el Perú y China con miras a la firma de un acuerdo de alcance parcial 

      Gallardo Torres, Carlos ( Universidad ESAN. ESAN Ediciones, 2006-06-30 )
      Trade and its role in economic development have been amongst Peru’s priorities since the country’s economic opening. Along this line, it is easy to understand Peru’s decision to start negotiations to establish trade ...
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    • Análisis psicosocial de la violencia: entre el conflicto y el desarrollo social 

      Malvaceda Espinoza, Eli L. ( Universidad ESAN. ESAN Ediciones, 2009-06-30 )
      Following recent events in our country, with the aim of improving the study and prevention of conflicts for a better economic and social development that contributes to the quality of life and mental health of individuals, ...
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    • Antropología corporativa y competitividad en la región Asia - Pacífico 

      Kikuchi, Yasushi ( Universidad ESAN. ESAN Ediciones, 1999-12-30 )
      In this exhibition I will deal with corporate anthropology. Why do we link this topic to business activities in the Asia-Pacific region? Because anthropologists study cultural diversity. Culture is not one; Every ethnic ...
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    • Applying chaid to identify the accounting-financial characteristics of the most profitable real estate companies in Spain 

      Rayo, Salvador; Cortes, Antonio M. ( Universidad ESAN. ESAN Ediciones, 2010-12-30 )
      The aim of this study is the determination, from an empirical perspective, of the accounting and financial features which could condition financial profitability of real estate companies, to identify the performances that ...
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    • Aprendizaje organizacional en organizaciones profesionales 

      Arbaiza, Lydia ( Universidad ESAN. ESAN Ediciones, 2002-06-01 )
      This work examines at the exploratory level formal or informal organizational learning mechanisms that are present in organizations of professionals from the case of studies or law firms. This first approximation results ...
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