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Item Open Access A holistic model of education quality in marketing management: an exploratory testing in Spanish universities(Universidad ESAN, 2010) Rivera-Camino, JaimeOver the last decades, education quality (EQ) assurance has emerged as an important public policy issue. Unfortunately, there is still no agreement on the following issues: EQ definitions, essential assessment indicators, and the fundamental suitability of the models proposed. To fill this vacuum, we propose an EQ model that empirically identifies the resource-capability variables linked to learning outcomes of students, and their association with the competitive positioning of universities.