Artículos de revistas

URI permanente para esta colecciónhttps://hdl.handle.net/20.500.12640/4067

Examinar

Filtros

20161

Ajustes

Autor: search.filters.author.Lizarzaburu Bolaños, Edmundo R.Tema: search.filters.subject.Calidad

Resultados de la búsqueda

Mostrando 1 - 1 de 1
  • Miniatura
    ÍtemAcceso Abierto
    La gestión de la calidad en Perú: un estudio de la norma ISO 9001, sus beneficios y los principales cambios en la versión 2015
    (Universidad del Rosario, 2016-02-22) Lizarzaburu Bolaños, Edmundo R.
    Considering the great importance of quality management at the present international juncture, this research reviews and analyzes the most important standard pertaining thereto, i.e. ISO 9001. In this paper, the origins of the term “quality” are established, as well as its evolution over time. It is defined by using the description of the family of standards. In addition, its structure and also the principles on which it is based were identified. Following the above and as an additional result of this work, the qualitative and quantitative benefits with which the standard provides companies registered with it are detailed. Finally, the main changes that the new ISO 9001:2015 revision will include are established.